J.Cat Beauty Terms of Service 

Last Updated: January 20, 2026

These terms of service (“Terms”) apply to your access to and use of the website www.jcatbeauty.com and other online or mobile products and services (collectively, our “Services”) provided by J.Cat Beauty Enterprise LLC, (“J.Cat Beauty” or “we”). If you use our Services to purchase any of our cosmetics, beauty products, or other goods we offer for sale via our services (collectively, our “Products”), such purchase is governed by these terms, including the Terms of Sale set forth below. 

If you do not agree to these Terms, do not use our Services. 

We may change these Terms from time to time. If we make changes, we will notify you by posting to the Site. You can tell these Terms have changed by reviewing the “last updated date” at the top of these Terms. The amended Terms will be effective immediately upon their posting to the Site. 

If you have any questions about our Products or an order you have placed with us, please contact our J.Cat Beauty support team at contact@jcatbeauty.com. If you have any questions about these Terms or our Services, please contact us at contact@jcatbeauty.com. 

1. Privacy 

For information about how we collect, use, share, and otherwise process information about you, please see our Privacy Policy. 

2. Eligibility 

You must be at least 13 years of age to use our Services. If you are under 18 years of age, you may use our Services only under the supervision of a parent or guardian who agrees to be bound by these Terms. If you are a parent or legal guardian of a user under the age of 18, you agree to be fully responsible for the acts or omissions of such user in relation to our Services. If you use our Services on behalf of another person or entity, (a) all references to “you” throughout these Terms will include that person or entity, (b) you represent that you are authorized to accept these Terms on that person’s or entity’s behalf, and, (c) in the event you or the person or entity violates these Terms, the person or entity agrees to be responsible to us. 

3. User Accounts and Account Security 

You may be able to register for an account to access certain features of our Services. If you register for an account, you must provide accurate account information to promptly update this information if it changes. You must also maintain the security of your account and promptly notify us if you discover or suspect that someone has accessed your account without your permission. If you permit others to use your account credentials, you are responsible for the activities of such users that occur in connection with your account. We reserve the right to reclaim usernames, including on behalf of businesses or individuals that hold legal claims, including trademark rights, in those usernames. 

4. User Content 

Our Services allow you and other users to create, post, store, and share content, such as messages, text, photos, videos, and other materials (collectively, “User Content”). Except for the license you grant below, you retain all rights in and to your User Content, as between you and J.Cat Beauty.  

You grant J.Cat Beauty and future subsidiaries and affiliates a perpetual, nonexclusive, royalty-free, worldwide, fully-paid, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display your User Content and any name, username or likeness provided in connection with your User Content in all media formats and channels now known or later developed without compensation to you. When you port or otherwise share User Content on your Services, you understand that your User Content and any associated information (such as your first name or photo associated with a product review or caption associated with a photo you share) may be visible to others. 

You may not create, post, store, or share any User Content that violates these Terms or for which you do not have all the rights necessary to grant us license described above. You represent and warrant that your User Content, and our use of such User Content as permitted by these Terms, will not violate any rights of or cause injury to any person or entity. Although we have no obligation to screen, edit or monitor User Content, we may delete or remove User Content at any time and for any reason without notice. 

This Section does not affect your data protection rights; it addresses only intellectual property rights in User Content.

5. Browsing Session Information 

We use technologies that maintain records of your browsing sessions, chats, and other activities on our Site. These technologies may include session replay that maintains a record of your interactions with our Site, chat providers that maintain a transcript of your chats, cookies, pixels, and other tracking technologies that share some of your interactions with our Site, as well as other technologies that collect and share your interactions with our Site. We use this information for quality control, customer service, fraud prevention and security, and marketing purposes and in accordance with our Privacy Policy. 

6. Prohibited Content and Conduct 

You will not violate any applicable law, contract, intellectual property right or other third-party right or commit a tort, and you are solely responsible for your conduct while using our Products and our Services. You will not:  

• Sell, resell or commercially use our Products or our Services

• Engage in any harassing, threatening, intimidating, predatory or stalking conduct

• Impersonate or post on behalf of any person or entity or otherwise misrepresent your affiliation with a person or entity 

• Copy, reproduce, distribute, publicly perform or publicly display all or portions of our Services, except as expressly permitted by us or our licensors

• Modify our Services, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon our Services

• Use our Services other than for their intended purpose and in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner

• Reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services

• Use any data mining, robots or similar data gathering or extraction methods designed to scrape or extract data from our Services, whether automatic or manual, or other means not purposely made available by us, including to develop or improve any software program, algorithm, or by machine learning or artificial intelligence model; 

• Develop or use any applications that interact with our Services without our prior written consent;

• Bypass or ignore instructions contained in our robots.txt file

• Use our Services for any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms; or 

• Advocate, encourage, or assist any third party in doing any of the foregoing. 

You may also post or otherwise share only User Content that is nonconfidential and that you have all necessary rights to disclose. You may not create, post, store or share any User Content that:

• Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent

• Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law

• May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party  

• Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences

• Impersonates or misrepresents your affiliation with, any person or entity  

• Contains any unsolicited promotions, political campaigning, advertising or solicitations  

• Contains any private or personal information of a third party without such third party’s consent  

• Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content  

• In our sole judgment, is objectionable, restricts or inhibits any other person from using or enjoying our Services, or may expose J.Cat Beauty or others to any harm or liability of any type  

Enforcement of this Section is solely at our discretion, and failure to enforce this Section in some instances does not constitute a waiver of our right to enforce it in other instances. In addition, this Section does not create any private right of action on the part of any third party or any reasonable expectation that our Services will not contain any content that is prohibited by such rules.    

7. Ownership; Limited license 

Our Services, including any text, graphics, images, photographs, videos, illustrations and other content contained therein, are owned by J.Cat Beauty or our licensors and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, all rights in and to the Services are reserved by us or our licensors. Subject to your compliance with these Terms, you are hereby granted a limited, nonexclusive, nontransferable, non-sublicensable, revocable license to access and use our Services for your own personal, noncommercial use. Any use of the Services other than as specifically authorized herein, without our prior written permission, is strictly prohibited, will terminate the license granted herein and violate our intellectual property rights.

8. Trademarks 

J.Cat Beauty, the Cat Logo, along with our other logos, product or service names, slogans, and the look and feel of the Services are trademarks of J.Cat Beauty and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Services are the property of their respective owners. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by us.  

9. Copyright Complaints 

In accordance with the Digital Millennium Copyright Act and other applicable law, we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others. If you believe that anything on our Services infringes any copyright that you own or control, you may notify J.Cat Beauty’s designated agent as follows:

Please see 17 U.S.C. § 512(c)(3) for the requirements of a proper notification. Also, please note that if you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to J.Cat Beauty for certain costs and damages.

10. Third-Party Content

We may provide information about third-party products, services, activities or events, or we may allow third parties to make their content and information available on or through the Services (collectively, “Third-Party Content”). We provide Third-Party Content as a service to those interested in such content. Your dealings or correspondence with third parties and your use of or interaction with any Third-Party Content are solely between you and the third party. J.Cat Beauty does not control or endorse, and makes no representations or warranties regarding, any Third-Party Content, and your access to and use of such Third-Party Content is at your own risk.

11. Terms of Sale

The Terms of Sale set forth in this Section apply to the purchase of Products using our Services. By purchasing a Product via our Services, you accept and agree to be bound by these Terms of Sale.  If you do not agree to these Terms of Sale, do not purchase Products via the Services. 

A. Order Eligibility

To complete your purchase, you must have a valid billing and shipping address within the United States or Canada as part of the checkout process on the Services.

B. Product Availability, Display, and Specifications

Details of Products available for purchase are set out on our Services. All features, content, descriptions and prices of our Products described or depicted on the Services are subject to change at any time without notice. We attempt to ensure that information on the Services is complete, accurate, and current. Despite our efforts, the information on the Services may occasionally be inaccurate, incomplete, or out of date. We make no representation as to the completeness, availability, accuracy or currency of any information on the Services. For example, Products included on the Services may be unavailable or may have different attributes or ingredients than those listed.

We make reasonable efforts to publish information and display Product images accurately, but we cannot guarantee that the image you see on your monitor or mobile device will exactly match the Product. Packaging and labeling may vary from that shown and may contain more and/or different information from that shown on the Services. You should not solely rely on the information presented on the Services and should always read labels, warnings, and directions for safe use on the labeling and package you receive before using any of our Products.

C. Purchase Restrictions and Quantity Limits

You may only purchase Products for personal use by either yourself or your intended recipient of the Products. The Products are not authorized for resale.  We may place a limit on the quantities that may be purchased per order, per account, per credit card, per person, or per household. We reserve the right, without prior notice, to refuse service to any customer or reject any order at any time and refund any money you have paid for such an order.

D. Order Process; Errors

You will have the opportunity to review and confirm your order, including delivery address, payment method, and other details of your order. We will send you an email acknowledging receipt of your order shortly after you place it. This email does not constitute acceptance of your order. We accept your order when we ship the Products to you (or, if applicable, when we otherwise confirm shipment). We will arrange for shipment of the Products to you. You will pay all shipping and handling charges specified during the ordering process. Title and risk of loss in any Products you purchase pass to you when the shipping carrier receives the goods from J.Cat Beauty.  Shipping options and availability of promotions like free shipping may not be available for all locations or address types. Shipping and delivery dates are estimates only and cannot be guaranteed.  We are not liable for any delays in shipments.  

We reserve the right to refuse or cancel any order prior to delivery. For example, if there are errors on the Services or made in connection with your order, inaccuracies in Product or pricing information or Product availability, we reserve the right to correct the error and charge you the correct price or cancel your order. We also may require verification of information prior to the acceptance and/or shipment of any order. We will contact you if any portion of your order is cancelled or if additional information is required to accept your order. Occasionally, the manufacturer or distribution of a certain Product may be delayed. In such an event, we will make reasonable efforts to notify you of the delay and keep you informed of the revised delivery schedule.

Delivered/Not Received. If carrier tracking indicates that an order has been delivered, the order will be deemed delivered to you. J.Cat Beauty is not responsible for packages that are lost, stolen, or not received after the carrier marks the package as delivered. You are responsible for providing a secure delivery location and for promptly contacting the carrier to request an investigation. We may, in our sole discretion, assist you with initiating a carrier claim and/or request additional documentation (such as a written statement or police report) before determining whether any replacement or credit will be issued.

E. Price

Prices shown on the Services exclude all taxes or charges for shipping and handling. Taxes and shipping and handling costs will be added to the amount of your purchase and itemized on the check-out page. You will have an opportunity to review taxes and delivery costs before you confirm your purchase. Each item in your shopping bag is shown at the current price.  All prices on the Services are subject to change at any time without notice.

F. Payment

The Services give you several payment options. We reserve the right to change the payment options we offer at any time and for any reason. Payment must be received by us before our acceptance of an order. When you provide credit card information or other information necessary to facilitate payment for your order, you represent that (a) you are the authorized user of the credit card that is used to pay for our Products, (b) the credit card information you supply is true, correct and complete, (c) charges incurred by you will be honored by your credit card company, and (d) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any. 

 In the event legal action is necessary to collect on balances due, you will reimburse us and our vendors or agents for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses. Credits or refunds will be made to the same method of payment and account used to place the order or can be issued as store credit if you select that option.  

G. Return Policy

We hope that you will be pleased with Products you purchase using our Services. For health and hygiene reasons, we do not accept returns of opened or used Products, except where required by law or where the Product is defective. However, If any Product(s) are damaged or defective, please email us at contact@jcatbeauty.com with your Order Number and photos of the damaged Product(s) to expedite the process of a replacement or refund within 10 days of the delivery date. We may require that you return the original Product(s) to us for your refund or replacement. If you email us after 10 days of the delivery date, you are not qualified to receive a refund. If there are any other issues with your order, please also notify us within 10 days. 

Shipping Return Address:

J.Cat Beauty

Attn: eCommerce Returns

9890 Pioneer Blvd,

Santa Fe Springs, CA 90670

J.Cat Beauty may decline a return if it fails to meet the criteria set forth above. J.Cat Beauty does not take title to returned Products until the Product is received by J.Cat Beauty. Once the Product you are returning has been received and processed, J.Cat Beauty will issue a refund to the original payment method used to purchase the Product or will issue you store credit, depending upon the option you selected when initiating the return. For items given or received as a gift, J.Cat Beauty can refund the payment method used by the purchaser or provide the recipient with store credit. The refund amount will include the purchase price of the returned Product and any associated sales tax. Unless prohibited by law, any shipping and handling charges paid for the original purchase will not be refunded. 

12. Indemnification

To the fullest extent permitted by applicable law, you will indemnify, defend and hold harmless J.Cat Beauty and our subsidiaries and affiliates, and each of our respective officers, directors, agents, partners and employees (individually and collectively, the “J.Cat Beauty Parties”) from and against any losses, liabilities, claims, demands, damages, expenses or costs (“Claims”) arising out of or related to (a) your access to or use of our Products or Services; (b) your User Content or Feedback; (c) your violation of these Terms; (d) your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights); or (e) your conduct in connection with our Products or Services. You will promptly notify J.Cat Beauty Parties of any third-party Claims, cooperate with J.Cat Beauty Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys' fees). J.Cat Beauty Parties will have control of the defense or settlement, at our sole option, of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and J.Cat Beauty or the other J.Cat Beauty Parties. 

13. Disclaimer of Warranties and Release 

Your use of our Products or our Services is at your sole risk. Except as otherwise provided in these Terms or in writing by us, our Products and our Services and any content therein are provided “as is” and “as available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, J.Cat Beauty does not represent or warrant that our Services are accurate, complete, reliable, current or error-free. While J.Cat Beauty attempts to make your use of our Services and any content therein safe, we cannot and do not represent or warrant that our Services or servers are free of viruses or other harmful components. You assume the entire risk as to the quality and performance of the Services.  

To the fullest extent permitted by applicable law, you release J.Cat Beauty and the other J.Cat Beauty Parties from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to (a) your use of our Products or Services; (b) disputes between users of our Services; and (c) the acts or omissions of third parties.

14. Limitation of Liability

To the fullest extent permitted by applicable law, J.Cat Beauty and the other J.Cat Beauty Parties will not be liable to you under any theory of liability—whether based in contract, tort, negligence, strict liability, warranty, or otherwise—for any indirect, consequential, exemplary, incidental, punitive or special damages or lost profits, even if J.Cat Beauty or the other J.Cat Beauty Parties have been advised of the possibility of such damages. 

The limitations set forth in these Terms will not limit or exclude liability for death or personal injury caused by negligence, the gross negligence, fraud or intentional misconduct of J.Cat Beauty or the other J.Cat Beauty Parties or for any other matters in which liability cannot be excluded or limited under applicable law. Additionally, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. 

15. Dispute Resolution; binding arbitration

Please read this Section carefully because it requires you to arbitrate certain disputes and claims with J.Cat Beauty and limits the manner in which you can seek relief from us, unless you opt out of arbitration by following the instructions set forth below. No class or representative actions or arbitrations are allowed under this arbitration agreement. In addition, arbitration precludes you from suing in court or having a jury trial.   

Informal Dispute Resolution. We try to address any disputes without the need to initiate a formal legal case. You agree that prior to submitting any dispute or claim to arbitration for resolution, you and we agree to make a good faith effort to resolve it informally, including having at least one telephone or videoconference conversation between you, personally, and us. To initiate this good faith effort to informally resolve a dispute, you agree to notify us in writing by email at contact@jcatbeauty.com of the nature of the dispute, the basis for your claims and the resolution that you are seeking, including any monetary amount, with as much detail as you can provide so that we can gain a sufficient understanding of the dispute. Within the sixty (60) days following our receipt of this notice, you agree to engage in good faith efforts to resolve the dispute, including personally participating in a telephone call or videoconference with us. You may have a lawyer attend the call with you if you wish. If the dispute is not resolved within that sixty (60) days (which period can be extended by agreement of the parties), you or we may commence an arbitration to resolve the dispute consistent with the process set forth below. Compliance with and completing this informal dispute resolution process is a condition precedent to commencing an arbitration. You and we agree to toll any applicable statute of limitations and filing fee deadlines while the parties engage in this informal dispute resolution process from the date we receive your notice to the date an arbitration is commenced or the conclusion of the 60-day period described above, whichever is sooner. A court of competent jurisdiction shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of a demand for arbitration.   

Arbitration Agreement and Waiver of Certain Rights. You and we agree that, except as set forth below, we will resolve any controversies, claims, counterclaims, or other disputes between you and J.Cat Beauty or you and a third-party agent of J.Cat Beauty (a “Claim”) through binding and final arbitration instead of through court proceedings, in accordance with the Consumer Arbitration Rules of the American Arbitration Association (“AAA Rules”). This arbitration agreement applies to any existing or future Claims that you have not individually filed in a court of law or in arbitration prior to the date you agreed to these Terms.  The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. You and we hereby waive any right to a jury trial of any Claim. The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. You and we agree that the arbitration will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration, by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies, or as specifically permitted by state law. 

The Federal Arbitration Act and federal arbitration law apply to this agreement. A court of competent jurisdiction has exclusive authority to determine the existence, scope, and validity of the arbitration agreement and the arbitrability of any claim or counterclaim, including, without limitation, whether any conditions precedent to the commencement of an arbitration have been completely satisfied and any objections with respect to any of the foregoing. 

To begin an arbitration proceeding, you must send us an individual letter signed by you requesting arbitration and describing your claim to J.Cat Beauty Enterprise, LLC, 9890 Pioneer Blvd, Santa Fe Springs, CA 90670, Attention: Legal Department. This letter must be sent at least ten (10) business days before you initiate an arbitration proceeding against us. 

Any party to the arbitration may, at any time more than ten (10) business days before arbitration, serve an offer of compromise in writing upon any other party to the action. Offers of compromise pursuant to these Terms will be adjudicated and interpreted in accordance with California Code of Civil Procedure section 998. 

If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, we will pay as much of the administrative costs and arbitrator's fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.  Notwithstanding the foregoing, if your attorney is paying the administrative costs, filings fees, arbitrator fees, and other associated arbitral costs on your behalf, and your attorneys' may recover all or a portion of those fees only if you obtain an award in the arbitration, your attorney must evenly split all costs with us initially. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate. 

This arbitration agreement does not preclude either party from seeking action by federal, state, or local government agencies. You and we also have the right to bring qualifying claims in small claims court or transfer qualifying claims to small claims court. Either party may elect that a Claim be filed exclusively in a small claims court of competent jurisdiction by providing notice to the other party. In the event a Claim has already been filed in arbitration, the party who has filed that Claim will, within ten (10) business days of receiving such a notice, withdraw their Claim from arbitration. The parties will then proceed with the Claim exclusively in small claims court. A party may apply to any court of competent jurisdiction to enforce the terms of this paragraph. 

In addition, you and we retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions. Any such request shall not be deemed incompatible with these Terms, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms.

Neither you nor J.Cat Beauty may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. You may not bring Claims in arbitration on a class or representative basis. The arbitrator can decide only your and/or J.Cat Beauty’s individual Claims. If for any reason a claim proceeds in court rather than in arbitration you and J.Cat Beauty each waive any right to a jury trial. The arbitrator may award in the arbitration the same damages or other relief available under applicable law, including injunctive and declaratory relief, as if the action were brought in court on an individual basis. Notwithstanding anything to the contrary in the foregoing or herein, the arbitrator may not issue a “public injunction” and any such “public injunction” may be awarded only by a federal or state court. If either party seeks a “public injunction,” all other claims and prayers for relief must be adjudicated in arbitration first and any prayer or claim for a “public injunction” in federal or state court stayed until the arbitration is completed, after which the federal or state court can adjudicate the party’s claim or prayer for “public injunctive relief.” In doing so, the federal or state court is bound under principles of claim or issue preclusion by the decision of the arbitrator. 

 If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section shall continue in full force and effect. No waiver of any provision of this Section of the Terms will be effective or enforceable unless recorded in a writing signed by the party waiving such a right or requirement. Such a waiver shall not waive or affect any other portion of these Terms. This Section of the Terms will survive the termination of your relationship with us. 

 THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN AAA RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR J.CAT BEAUTY WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. 

 
Mass Arbitration Process Requirements: 

If twenty-five (25) or more similar claims are asserted against J.Cat Beauty at or around the same time by the same or coordinated counsel or are otherwise coordinated (and your Claim is one such claim), you understand and agree that the resolution of your Claim might be delayed. You also agree to the following process and application of the AAA Multiple Consumer Case Filing Fee Schedule and Supplementary Rules. Twenty (20) claims shall be selected to proceed to individual arbitration proceedings as part of a first batching process, ten (10) of which will be selected by the claimants and ten (10) of which will be selected by J.Cat Beauty. The remaining claims shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those claims until they are selected to proceed to individual arbitration proceedings as part of the staged process described herein. If the parties are unable to resolve the remaining claims after the conclusion of the initial twenty (20) proceedings, the parties shall participate in a global mediation session before a retired state or federal court judge, for which J.Cat Beauty will not pay the mediator's fee. If the parties are unable to resolve the remaining claims through mediation at this time, then forty (40) claims shall be selected to proceed to individual arbitration proceedings as part of a second batching process, twenty (20) of which will be selected by the claimants and twenty (20) of which will be selected by J.Cat Beauty. (If there are fewer than forty (40) claims remaining, all shall proceed.) The remaining claims shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those claims until they are selected to proceed to individual arbitration proceedings as part of the staged process described herein. In any batching process, a single arbitrator shall preside over each proceeding, and only one proceeding may be assigned to each arbitrator unless the parties agree otherwise. If the parties are unable to resolve the remaining claims after the conclusion of the forty (40) proceedings, the parties shall participate in another global mediation session before a retired state or federal court judge, for which J.Cat Beauty will not pay the mediator's fee. If the parties are unable to resolve the remaining claims in mediation at this time, this staged process shall continue with no more than one hundred (100) claims proceeding at any time in a staged order that is selected randomly or by the AAA, until all the coordinated claims, including your Claim, are adjudicated or otherwise resolved. At any time during these proceedings, we agree to participate in a global mediation session should your counsel request it in an effort to resolve all remaining claims. Any applicable statute of limitations on your Claims and filing fee deadlines shall be tolled for claims subject to this section regarding "Mass Arbitration Process Requirements" from the time claims are selected for the first set of batching proceedings until the time your Claim is selected to proceed in arbitration, withdrawn, or otherwise resolved. A court of competent jurisdiction shall have authority to enforce this section regarding “Mass Arbitration Process Requirements” and, if necessary, to enjoin the filing or prosecution of arbitration demands against J.Cat Beauty. Should a court of competent jurisdiction decline to enforce these “Mass Arbitration Process Requirements,” you and we agree that your and our counsel shall engage in good faith and with the assistance of a Process Arbitrator to devise and implement procedures that ensure that arbitration remains efficient and cost-effective for all parties. Either party may engage with the AAA to address reductions in arbitration fees. 

16. Governing Law and Venue 

Except as otherwise described in these Terms, these Terms will be governed by and construed and enforced in accordance with the laws of California except to the extent preempted by U.S. federal law, without regard to conflict of law rules or principles (whether of California or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. To the extent any action relating to the use of the Products or Services or any transaction with J.Cat Beauty is not required to be arbitrated or filed in small claims court in accordance with the Arbitration Agreement, such action must be brought in the state or federal courts of California and the United States, respectively, sitting in Los Angeles. You consent and submit to the personal jurisdiction of such courts for the purposes of any such action. 

 If your local law requires that consumer contracts be interpreted subject to local law and enforced in the courts of that jurisdiction, this section may not be applicable to you (but only to the extent that local law conflicts with this section).

17. Terminating our Services

We reserve the right to modify our Products or Services or to suspend or stop providing any of our Products or all or portions of our Services at any time. You also have the right to stop using our Services at any time. Except for liability that we do not limit or exclude under these Terms, we are not responsible for any loss or harm related to your inability to access or use our Services. 

18. Miscellaneous

The failure of J.Cat Beauty to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity.

You agree that communications and transactions between us may be conducted electronically. We may assign our rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law.

Product Use & Safety Disclaimer:

All J.Cat Beauty products are intended for external use only unless otherwise stated on the product packaging. We recommend performing a patch test prior to use, especially for individuals with sensitive skin or known allergies. If irritation, redness, discomfort, or any adverse reaction occurs, discontinue use immediately and consult a medical professional if needed. Do not use products on broken, irritated, or compromised skin. Keep products out of reach of children. Avoid contact with eyes. If contact occurs, rinse thoroughly with water. Our Products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease. The information provided on our Services is for general informational purposes and is not medical advice. Please review the ingredient list on the product packaging before use to ensure the Product is suitable for you. You are responsible for determining whether you have sensitivities or allergies to any ingredients.

Results May Vary:

Individual results may vary depending on skin type, application method, and other personal factors. Product performance, shade appearance, and wear time may differ from person to person, and no specific results are guaranteed. 

Product Information & Accuracy:

We make every effort to ensure that product descriptions, ingredient lists, pricing, and availability on our website are accurate; however, we do not warrant that all content is complete, current, or error-free. In the event of a discrepancy, the information shown on the product packaging or label should be considered the most accurate. We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

Force Majeure:

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, labor disputes, carrier disruptions, governmental actions, supply shortages, power or internet outages, or other events beyond our reasonable control.

Severability. If any provision of these Terms is held to be unlawful, void, or unenforceable, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

Entire Agreement:

These Terms (together with any policies referenced herein, including our Privacy Policy and Return Policy) constitute the entire agreement between you and J.Cat Beauty regarding your use of the Services and purchase of Products, and supersede any prior agreements or understandings.